Terms & Conditions

Kailey Air Systems provides residential and commercial HVAC services across the Bay Area. These terms apply to customers, visitors, and users of our website, and help ensure a clear, safe, and consistent experience for everyone.

By requesting services, submitting a contact form, or using our online resources, you confirm that you have read, understood, and agreed to these Terms & Conditions.

All service requests are subject to our ability to schedule a qualified technician and confirm availability. A service estimate is not a binding contract until you accept the proposal and we provide written or digital confirmation.

We reserve the right to decline or delay service if the requested work falls outside our licensed scope, if access is unsafe, or if the property conditions prevent us from completing the job safely.

Our technicians adhere to industry best practices and licensed HVAC standards. We strive for clear communication, timely arrival, and professional workmanship on every visit.

If you have specific expectations or access requirements, please let us know before your appointment so we can tailor the service experience to your needs.

Prices shown in estimates are based on the information available at the time of inspection. Final charges may vary depending on actual site conditions, parts required, and additional work authorized by the customer.

Payment is due upon completion of service unless another arrangement has been agreed in writing. We accept major credit cards, debit cards, and approved financing options.

A deposit may be required for large installations or custom projects, and any deposit will be credited toward the final invoice.

We stand behind our workmanship. Unless otherwise noted, our labor warranty covers repairs and installations for the period described in your service agreement.

Manufacturer warranties apply to parts and equipment. If a part fails under its warranty, we will help coordinate the claim and any authorized replacements.

Refunds are provided only when authorized by Kailey Air Systems and in accordance with applicable law. Please contact us promptly if you are unsatisfied with any aspect of the service.

You agree to provide accurate contact information, grant reasonable access to the work area, and disclose any conditions that may affect service delivery.

Please ensure pets are secured and that the work area is clear of obstacles so our technicians can complete the job safely and efficiently.

All content on this website, including text, images, and design elements, is the property of Kailey Air Systems or its licensors. Unauthorized use of this content is prohibited.

You may view and print pages from this site for personal use only. Any other reproduction, distribution, or commercial use requires our written permission.

We may update these Terms & Conditions as our services evolve or to comply with legal requirements. Updated terms become effective when posted on this website.

We encourage you to review this page periodically. Continued use of our website or services after changes are posted indicates your acceptance of the revised terms.

If you have questions about these terms or need assistance with a service request, please contact Kailey Air Systems through our contact page or by phone. We are committed to answering your questions quickly and accurately.

For the latest service information, visit our Contact page or call us directly.